Privacy Policy

The Bread Bank by Chef El.G
Effective Date: October 25, 2026

The Bread Bank by Chef El.G respects your privacy. This policy explains how we handle personal information collected through our website, ordering channels, and customer communications.

Depending on how you interact with us, we may collect:

• Your name, email address, and telephone number.
• Billing, delivery, and pickup information.
• Order details, purchase history, and customer service communications.
• Preferences or special requests you voluntarily provide.
• Technical information collected through enabled website features, such as your IP address, browser type, pages visited, and cookie identifiers.

Please do not submit payment card details or sensitive medical information through email, order notes, or contact forms.

We use information to process orders, coordinate pickup or delivery, respond to questions, resolve order concerns, maintain business records, and improve our services.

When you choose to receive promotional communications, we may also send bakery updates, product announcements, and special offers.

Our website and ordering services may use third-party providers, including GoDaddy and Hotplate. Payment information submitted through checkout is handled by the applicable payment provider.

Those providers may collect and use information under their own privacy policies. Please review their policies when using their services.

We may share information with providers that help us operate our website, process payments, fulfill orders, deliver products, or communicate with customers, as needed to provide those services.

We may also disclose information when required by law or reasonably necessary to address fraud, protect safety, or enforce our agreements.

We do not sell customer contact lists.

Our website may use cookies and similar technologies to support essential functions, remember preferences, and understand website traffic, depending on the features enabled.

You can manage cookies through your browser and any cookie controls available on our website. Disabling certain cookies may affect site functionality.

Order confirmations, pickup reminders, and other service messages relate to your purchases.

You may unsubscribe from promotional emails using the unsubscribe link or by contacting us. For promotional texts, follow the opt-out instructions in the message, including replying STOP where supported. Opting out of marketing does not cancel an existing order.

We retain information for as long as reasonably necessary to fulfill orders, provide customer service, maintain required records, resolve disputes, and meet legal obligations. Retention periods vary by the information and its purpose.

No website, electronic transmission, or storage system can be guaranteed completely secure. Please contact us if you believe information associated with your order has been compromised.

You may contact us to request access to, correction of, or deletion of personal information we maintain about you. We may need to verify your identity before responding.

Certain information may need to be retained for legal, accounting, fraud prevention, or transaction-related purposes. Additional privacy rights may apply depending on your location and applicable law.

Our website and ordering services are intended for a general audience and are not directed to children under 13. If you believe a child has provided personal information to us, please contact us so we can investigate and address it.

Our website may link to other websites or services. Their privacy practices are governed by their own policies.

We may update this policy as our services or practices change. The revised policy will be posted here with an updated effective date.

The Bread Bank by Chef El.G
Email: info@breadbank.store
Phone: 404-490-0181
Website: breadbank.store